Effective Date: 15 June 2026
At Quick Wash by Mark, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our laundry services or visiting our website.

1. Who We Are
Quick Wash by Mark is a home-based laundry service providing washing, drying, ironing, and bedding care services.
If you have any questions about this Privacy Policy, please contact us:
Quick Wash by Mark
Email: info@quickwashbymark.co.za
Phone: 083 661 3362

2. Information We Collect
We may collect the following information:
Personal Information
Name and surname
Contact number
Email address
Physical address (if collection or delivery services are offered)
Service Information
Laundry service requests
Booking details
Customer enquiries
Special instructions relating to your laundry
Website Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Cookies and website usage data

3. How We Use Your Information
We use your information to:
Process and manage laundry service bookings
Contact you regarding your order
Provide customer support
Improve our services
Respond to enquiries
Maintain business records
Comply with legal obligations
We will only use your personal information for legitimate business purposes.

4. Sharing of Information
Quick Wash by Mark does not sell, rent, or trade your personal information to third parties.
We may share information only when:
Required by law
Necessary to protect our legal rights
Required by service providers assisting with website hosting or business operations
Any service providers handling personal information are required to keep it secure and confidential.

5. Data Security
We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

6. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
Understand website usage
Improve website functionality
Remember your preferences
You can choose to disable cookies through your browser settings.

7. Retention of Information
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Meet legal and accounting requirements
When information is no longer required, it will be securely deleted or destroyed.

8. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Object to the processing of your information
Withdraw consent where processing is based on consent

Requests can be submitted using the contact details provided above.

9. Third-Party Links
Our website may contain links to third-party websites. Quick Wash by Mark is not responsible for the privacy practices or content of these external websites.

10. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

12. POPIA Compliance
Quick Wash by Mark is committed to processing personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
By using our services or website, you consent to the collection and processing of your information as described in this Privacy Policy.