Frequently Asked Questions
What services does Quick Wash offer? Quick Wash provides professional laundry services including washing, drying, folding, ironing, and bedding care. We handle everyday clothing, towels, bedding, and household linens with care and attention.
How much does laundry cost? Our standard wash, dry and fold service starts from R29 per kilogram. Additional services such as ironing or special care items may be charged separately.
How do I book a laundry service? Simply contact Mark by phone, WhatsApp, or through our website contact form. We will arrange a convenient drop-off, collection, or delivery time.
Do you offer collection and delivery? Yes. Collection and delivery services may be available depending on your location. Please contact us for availability and pricing.
How long does the service take? Most laundry orders are completed within 24 to 48 hours, depending on the size of the load and current demand.
Can you wash bedding and blankets? Absolutely. We clean sheets, duvet covers, pillowcases, blankets, and other household linen to leave them fresh, clean, and ready to use.
Do I need to separate my laundry before dropping it off? No. Mark will sort your laundry before washing. However, if you have special instructions or delicate items, please let us know when dropping off your laundry.
How are delicate items handled? Delicate garments are washed according to their care instructions wherever possible. Please point out any special care items when booking your service.
What detergents do you use? We use quality laundry products designed to clean effectively while caring for your clothing. If you have allergies or specific requirements, please let us know and we will do our best to accommodate you.
Can you remove stains? We will make every reasonable effort to treat and remove stains, but stain removal cannot be guaranteed as some stains may be permanent.
What payment methods do you accept? We accept EFT and other payment methods as advised when booking. Payment details will be provided upon confirmation of your order.
What areas do you service? Quick Wash proudly serves our local community and surrounding areas. Please contact us to confirm whether collection and delivery are available in your location.
Is my laundry washed separately? We take great care with every customer’s laundry. Please contact us if you require a dedicated wash service for your items.
What happens if an item is damaged? While every effort is made to care for your laundry, Quick Wash cannot be held responsible for damage resulting from normal washing processes, pre-existing garment defects, or incorrect care labels.
Why choose Quick Wash? Quick Wash is a friendly, home-based laundry service run by Mark, who is passionate about providing reliable, affordable, and high-quality laundry care. We treat every load as if it were our own, ensuring your laundry comes back fresh, clean, and neatly folded every time.